Many people who initially think that what they want is the service of an attorney to file a claim with the court may find that what they need is guidance or help in a conflict that may not actually have a legal nature. While it may be interesting to know what the legal rights and obligations are, the fundamental goal to take into consideration lies in what is the most important objective for the person suffering the conflict and develop a strategy to achieve it. The law is only one instrument among others that can be used to resolve conflicts.
I always encourage and help my clients to analyze what their main objectives and needs are, and in this way to elaborate the most suitable plan to reach them. My purpose is to help achieve a good result, the best in each case, which does not have to coincide with the most expensive for the client. Thus, the true value of my work is measured by the results to be achieved.
I am the first to say that mediation is not always the best alternative for all people or cases. Part of my role as a professional in the field of conflict resolution is to help my clients discern when mediation is or is not appropriate for their problem. However, options that avoid judicial litigation are in many cases more beneficial for people than litigation in court, not only because of its lower economic cost, but because the final result is qualitatively better to adjust in a more comprehensive way to the different aspects of the reality of people. For this reason, I encourage my clients to consider mediation or non-contentious proceedings in the first instance and judicial litigation as a last resort.