The parties in a mediation process accept that their participation in it will be developed in accordance with the following rules:
- We will respect the turns to speak, without interrupting.
- We will call the other party by his or her first name, not "he" or "she".
- We will refrain from blaming, attacking, or humiliating.
- We will remain focused on the future, and on structuring the relationship with the other party around the future that we would like to create.
- We will express our proposals in terms of our personal needs and interests and the results we would like to achieve, avoiding extreme positions.
- We will ask each other questions in order to gain clarity and understanding of our own and others' vision of the problem.
- We will listen respectfully and sincerely to try to understand the needs and interests of the other persons.
- We will recognize that, even if we do not agree, each one of us has the right to his own perspective.
- We will speak clearly if something is not working for us in mediation.
- As long as the mediation process is ongoing, we will refrain from going through the judicial process (except in the case of a clear emergency that requires prompt action). If there is a problem that needs to be resolved, we will try to resolve it ourselves or with the help of the mediator.
- If we have the impression that the mediator is not being impartial or neutral, we will inform you.